Enterprise resource planning (ERP) solutions are not an exaggerated concept these days. It is authentic, and its benefits would only get bigger and bigger with time. Every enterprise needs a holistic tool to integrate the front-end functions such as e-commerce, marketing automation, sales force automation (SFA) and back-end processes like manufacturing, accounting, procurement, HR etc.
An enterprise must be updated about the latest trends in ERP implementations to be prepared for its future and expansion. The top emerging trends in ERP implementation are:
Two-tier ERPs are usually used by high-growth enterprises. They let the enterprises make use of already existing ERP solutions. Tier 1 will be used at the corporate level and branches and divisions use the tier 2 ERP solution which is usually connected to the cloud. Implementing two-tier ERP solutions are easier and usually less expensive than changing the corporate ERP system to function for the whole enterprise
Usage of ERP solutions which integrates ML and AI are getting highly popular Banking and other financial management firms make use of these tools to avoid costly mistakes. ERP solutions with integrated ML and AI have revolutionized ERP software in various ways. Using them will automate repetitive tasks and will ensure exceptional customer service and user experience
A while back, electronic gadgets weren't used by everyone so once an employee leaves office he will have no way of knowing the customer feedback. These days, just about everyone has a mobile phone which can access all types of data and need not be present in the office. The pandemic has made it necessary for ERP solutions to be mobile-friendly
Integrating Platform as a Service into ERP will reduce development time, and the enterprise need not spend much time worrying about authentication, upgrades etc. It integrates data and applications across the IT landscape to boost productivity
Each enterprise has different needs for an ERP solution. So, it's difficult to rely on a one size fits all ERP solution. Each organization needs an ERP solution that is flexible enough to accommodate their needs based on the latest trends Integration of IoT Integration of IoT would automate a lot of functions which would reduce the reliance on technicians. It will also speed up the workflow. Logistics, manufacturing industries are expected to gain the most with this.
ERP has always been good at collecting raw data but over the past few years, ERP has evolved so much. ERP can be used to mine various new and relevant data from various sources which will help the enterprise to be one step ahead.
Just about everyone has social media these days. So it makes sense for companies to maintain a social media presence that helps them stay in touch with the customers. Viewing the social media activities of the customers will help in simplifying the job of the marketing team.